I sometimes get questions about the apparent failure to support the AMD Processors. The Release Notes for TBC say the following specifically on this subject.
Important! Because components of TBC make use of Intel-only multi-thread processing, AMD Ryzen processors are not supported.
The following thread on the TBC Forum also shines some light and has provided some people with a partial solution at least
n TBC 5.00 a component was added which makes use of Intel’s internal threading API. This API is not supported on certain AMD Ryzen processors. The effect is that when you start the program, a text box is created that displays an error message similar to the following: “KMP_AFFINITY: affinity not supported, using “disabled””. If you close the text box, TBC will crash. We are working to get a computer to duplicate the error and so far have not been able to find the change that causes the problem.
I believe that you may be able to set an environment variable that will disable this, but without a computer I cannot verify it. Try setting KMP_AFFINITY=disabled and let us know if this corrects the problem.
Go to control panel>system>advanced systems settings>environment variables>
Create a new system variable
Name = KMP_AFFINITY
Variable value = disabled
Start TBC and see if the problem still persists.